Jan20Written by:
Kathy Nguyen
1/20/2010 7:15 AM 
Software development is a challenging field. However, it can be described in two simple terms: finding problems and solving problems. The problematic reality facing software developers is how to identify application problems and how to fix it in the fastest time possible.
With the introduction of bug tracking software, finding application problems has become easier. In the past, finding issues and bugs require meticulous search conducted by a dedicated team of in-house experts. They can spend a whole day dismantling the entire application code in order to find a single line that causes the problems.
Today, such overburdening tasks have been offloaded to bug tracking software. The best news is that bug tracking software is now a hosted solution. There is no need for in-house tinkering of problematic applications. By getting the services of hosted bug tracking solution, you can simply relax and let the service fix the problem for you.
Small businesses can benefit greatly from hosted bug tracking service. Instead of maintaining an army of IT personnel that are ready to pounce on applications issues, you can simply pay the hosted service and allow the software to do the dirty work.
There are real benefits that you can enjoy from hosted bug tracking software. First of all, there is no need for you to buy a dedicated in-house server. So you can cut the cost of your IT investment. Another cost cutting benefit is the reduction of personnel that will maintain the applications. By paying a monthly fee to the hosted service, you can enjoy full protection from application issues and bugs.
As a software developer, you can also enjoy lots of technical benefits from bug tracking software. The centralized approach to fixing bugs and issues will enable you to spot recurring problems. By constructing a pattern of issues encountered by your applications, you can redevelop software that can be protected from those issues.
The insights that you can get from the bug tracking software will give you a good grasp on how to introduce new applications that are relatively free from issues. Because of this, you will be in a better position to create or develop applications that will be very useful for the end users.
With hosted bug tracking systems, you will not be saddled by support requests from end users. That is because hosted services allow end users to directly report bugs and issues on their applications. What is left for you is to analyze common bug fixing requests. After analyzing the commonality of issues, you can now deconstruct the application and develop better versions that will fix the bugs of the previous version of the software.
By taking advantage of hosted bug tracking, you will also experience less interruptions and distractions. That is because hosted services can provide automated response system for end users. So instead of answering every call of end users for application support, they can get updates from the hosted service or view the status of the development in online bulletin alerts.