Orient Software Services

Solutions for Building Communities and Social Networks Online

When you’re looking to create an online social network or a similar community with a private label, look no further than Orient Software, the industry leader in this market. We have built online communities for a variety of clients with diverse purposes and a multitude of Internet audiences.

We’re able to build effective communities for a diverse client base because we offer a wide-range of features that can be customized for each client’s needs. We pride ourselves on our ability to match the innovation and creativity that our clients, business partners, workers, and potential customers bring to the projects, and we use their enthusiasm as our motivation and drive for producing exceptional online communities.

The sites that we build have a variety of features and functions that aren’t offered by our competitors. These features include blogs, online polls, widgets, instant messaging, RSS, discussion groups, file sharing, people-matching, and pages for individual member profiles.  This lets companies facilitate true communication, relationship-building, and connections between and among users. We’re constantly shortening the development cycle to give our clients impressive new releases with surprising frequency. Once you’re our client, if you ever want us to add a new feature, just let us know! Chances are that we’re already working on it, but if not, we’re always open to suggestions.

Building Communities for Customers and Consumers

Customers are key to the success of your business, so you need to know what they’re thinking, when they’re thinking it, and why. Orient Software provides online community-building services that can help businesses actively communicate with their customers, regardless of what industry they’re in or how many customers they have. Online social networking helps your company build relationships with its customers, and helps those customers build relationships with each other. This, in turn, can provide the valuable input you need from your customers during product development, and it facilitates word-of-mouth marketing, brand loyalty, and customer referrals. Customers who participate in these online dialogues generally feel like their voices are being heard, and consequently they have higher satisfaction with the companies. A well-built online community will allow your customers to share knowledge and learn from each other while developing and strengthening their relationships with each other and with your company.

Online communities have become almost a requirement for effective marketing, because today’s consumers tend to be more interested in reviews and feedbacks posted by other consumers than in the marketing messages that your company produces. Developing an adequate online community that lets consumers communicate with each other about your products and services is one of the best ways to see sales grow.

Building Communities for the Media

Social networks for media sites and e-publishers. These businesses’ online communities are dramatically changing the ways in which these companies interact with their target markets and how they create and share information via the Internet. Orient Software’s diverse features, such as technologies that allow users to create their own content, use RSS syndication, share information via blogs and message boards, and use widgets, are helping these clients in the media industry improve the efficiency of their interactions with web users, thereby increasing visitation to their sites and increasing revenue from ad placement and product sales.

Building Communities for Business Partners

If your business works closely with many partners, then you already know the importance of communication, knowledge sharing, and relationship building. A good online community can help you do all this and more. When you build a strong online community and invite your partners to join it, you’ll be amazed at the rich professional relationships that can develop. And, over time, these relationships help to build up trust, so that soon each partner receives a higher priority in business decisions than do potential competitor partners outside of the network. This builds your competitive advantage and gives you an edge in the marketplace.

Building Communities for Special Events

Hosting a conference or workshop is a good way to get people to interact for a few days, but when you expand it by creating an associated online community, you can make it a year-round virtual event. Participants can continue to build relationships with the individuals they met at the conference and, more importantly, continue the discussions and idea-sharing that they began at your event. The interactive nature of the event connect online communities encourages large group discussions and extensive networking. As participants become more involved in the online social network, they begin to spread word of your event far and wide, encouraging their colleagues to attend in the following year.

While the online participants learn from each other, you can be learning from them. You’ll have access to their thoughts and opinions about the content of the event, as well as their suggestions to make future events better.

This also helps you attract sponsors who can increase the revenue you receive from your event. Your sponsors can choose to send their marketing messages to the full online community, or to only a specific segment (based on users’ self-selected attributes or discussion keywords). It showcases advertisements in an attractive manner, so that they blend with the rest of the site and don’t turn off the community members.

Once the online community is up and running, you can use software to create additional content that matches the interests and needs of your community members. For example, webinars and professional memberships can provide extra value to the members while generating significant revenue for your business.

Building Communities for Association Members

If your business or organization has a membership or affinity program, the online communities that Orient Software develops are an excellent way to encourage communication between and among members. As the members build relationships with each other and with your organization, they develop a greater sense of identity with their membership, which means that retention rates (and revenue from membership fees) stay high and it becomes easier to recruit new members and develop content that they find compelling.

Building Communities for Internal Stakeholders

Being able to quickly and easily share information within your organization is a tremendous asset for any company. With Orient Software’s services, you can create an online community where your employees and other internal stakeholders can exchange information in either a structured or unstructured environment. You can also find, rank, and evaluate your staff’s postings. Relationships develops naturally online and soon you’ll find that your cross-divisional teams are collaborating online with ease.