Cushman & Wakefield (C&W), a New York-based commercial real estate giant, says in the report that, “the changing global landscape has created new trade winds in the BPO and Shared Service Centre world.” Such changes are evident to anyone with a finger on the pulse of the outsourcing industry in Asia, especially Vietnam. C&W’s 2015 report, titled Where in the World? Business Process Outsourcing and Shared Service Location Index, simply provides a data-driven confirmation of the anecdotal evidence.
Vietnam Ranked #1 Global Outsourcing Destination by C&W
Vietnam and the Software Outsourcing Industry in 2015
In the late 1990s, the software industry began to undergo a radical change. Thanks to rapidly improving telecommunications technology, it finally became possible to shift large-scale IT operations to low-cost countries, primarily in Asia. Within a few years it no longer seemed unusual for a client in London to speak with a customer service representative in Bangalore, at any hour of the day.
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Our blog posts will feature a team of committed and intelligent professionals with in-depth knowledge of the software development industry. Our contributors have a diverse array of backgrounds, skill sets, and interests – one day you might read an article penned by a 28-year-old Vietnamese software developer, the next an article from a Norwegian executive (who may be a bit older than 28).