Have you ever seen a rugby scrum? To those unfamiliar with the game, it looks like – well, a scrum of sweaty characters packed tight in a group, wearing matching shirts and trousers for no apparent reason. However, if you know what you're looking at, you can see two teams trying to the best of their abilities to provide a good product – the excitement and furor that is rugby – to their customers – the audience. The goal of Scrum in software development is exactly the same, and effective team play is likewise needed. Here at Orient Software, though, Scrum is likely to involve more coffee, an air conditioning, and just a little less physical contact.